LangChain's abstraction hid a memory leak
I put chat state in Redis so the support agent could remember sessions. The API pods still ran out of memory.
AI AgentsProduction AILangChain
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Chat history is not enough for multi-turn support
If the customer has to re-explain the issue, or feels misunderstood you have already lost CSAT points. LLMs can guess from session history but persisting signals is what makes it reliable.
AI AgentsProduction AISupport Agents
Event-Driven Architecture for AI Agents - Solving Real Production Patterns
A deep dive into building production-ready AI agents using event-driven architecture to solve message queuing, interrupts, function calls, and background tasks
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